FAQ
As part of our guarantee to provide excellent customer service, it is also our responsibility to provide candle care as well. Here, we've compiled answers to some of the most frequently asked questions. Check out our answers below, and if you don't find what you're looking for, don't hesitate to reach out. We're always here to help!
Where can I find Get Lit Candle Co. physical location?
We proudly call Atlanta, GA our home! You can often spot our stall at various farmers markets around the city. Also, our very first brick-and-mortar store is located inside of Northlake Mall, Atlanta, GA (lower level near the food court)
What type of wax is used in your candles?
We use a a blend known as Para-Soy. This paraffin/soy blend offers an amazing fragrance throw and smooth burning of paraffin, with the look and benefits of soy.
Do any of your candles contain essential oils?
While we love the smell and benefits of essential oils, unfortunately they are not designed to be burned and some may actually harmful when ignited. We use "clean scents" fragrance oils in all of our products, which means that they are phthalate free and adhere to RIFM and IFRA standards for safety and purity. More importantly, you don’t need to worry if these fragrances are safe for your home.
What is the best way to extend the life of my candles?
Be sure to burn your candle for 3-4 hours the first time you light it. Allowing the melt pool to span edge to edge establishes the candle’s memory and ensures a healthy lifespan. Also remember to trim your candle wick to 1/4 inch prior to each use. Doing so will maximize the candle’s burn time. Make sure to discard the trimmed portion in the trash. Never leave wick trimming in your candle.
I'm interested in stocking your line in my store. What's the best way to do that?
You may email us at info@getlitcc.com for more information
You can also place orders through Faire https://www.faire.com/brand/b_7fsz4jhcr6
Do you have a recycle program?
Yes we do! 🌿 Join our Eco-Initiative! 🌍♻️ Bring back your used room spray or diffuser bottles for recycling and receive $2 off your next purchase! Together, let's make our homes and the planet a cleaner, greener place.